Job Description

Job Description

Job Description

Description:

Job Title: Billing Coordinator

Location: Austin, TX

Company: Sleep Better Austin

About Us:

At Sleep Better Austin, we are committed to enhancing our clients' sleep health and well-being through personalized care and innovative solutions. Our Billing team is integral to ensuring seamless financial processes for both patients and insurance companies. We are currently seeking a Billing Coordinator who is highly organized, detail-oriented, and adept at managing billing, coding, and insurance verification to join our growing team.

Position Overview:

The Billing Coordinator plays a key role in managing insurance, claims, and patient financial correspondence. This position requires excellent organizational skills, a deep understanding of billing processes, and a proactive approach to resolving patient and insurance issues. You will serve as the first point of contact for patients regarding insurance and claim-related inquiries.

Key Responsibilities:

• Appointment Coding: Ensure that all patient appointments are correctly coded in the system to ensure accurate billing and claim submissions.
• Financial Agreement Payment Checks: Review and confirm that payments align with financial agreements made with patients, ensuring accuracy.
• Active Insurance Check: Confirm active insurance coverage prior to patient appointments and ensure all necessary information is up-to-date for accurate billing.
• Patient Follow-Up for Missing Insurance or Claim Correspondence: Act as the first point of contact for patients regarding missing insurance information or unresolved claims, following up to obtain needed documentation or correspondence.
• Coordination of Benefits Issues: Address coordination of benefits concerns by ensuring all secondary insurance is correctly processed.
• Claim Overall Issues: Proactively manage and resolve claim-related issues, liaising with insurance providers and patients as necessary to ensure timely and correct claim resolution.

• Experience with medical billing, coding, insurance verification, claims processing, and insurance claim payment posting
• Ability to thrive within change and be flexible with a growing team
• Strong attention to detail and ability to handle multiple tasks effectively
• Excellent communication and customer service skills

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