Job Description

About the Company

Massport, the Massachusetts Port Authority, is an independent public authority responsible for operating, maintaining, and developing critical transportation infrastructure across the Commonwealth, including aviation, maritime, and commercial real estate assets.

Massport operates Boston Logan International Airport, the largest airport in New England, along with Worcester Regional Airport and Hanscom Field, which supports general aviation and national defense activities. Its maritime portfolio includes the Port of Boston, which is home to Conley Container Terminal, New Englands only full-service container terminal, as well as Flynn Cruiseport Boston, one of the fastest-growing cruise ports in the Northeast. In addition, Massport manages more than 450 acres of maritime, industrial, and mixeduse commercial property along the Boston waterfront.

Collectively, Massports operations generate over $20billion in annual economic impact and support more than 100,000 jobs statewide. The authority employs approximately 1,400 fulltime employees and oversees the work of several thousand contractors across its facilities.

In recent years, the Port of Boston has undergone an $850million modernization and revitalization program led by Massport and funded through a combination of federal, state, and private investment. These improvements have strengthened cargo capacity, enhanced supplychain efficiency, and improved the ports longterm competitiveness.

Massports mission is to connect Massachusetts to the world safely, securely, and efficiently, while fostering economic growth and environmental stewardship. Its vision is to be a worldclass provider of transportation services and a leader in sustainability, innovation, and customer experience.

Future Massport Initiatives

Massport is advancing a coordinated set of strategic initiatives to support planned growth, customer satisfaction, financial performance, and longterm stewardship across its aviation, maritime, and realestate portfolios. Central to this strategy is the ability to invest in Massports two most important assets its infrastructure and its people while maintaining safe, secure and resilient operations.

A core priority is doubling down in the fight against climate change, with a goal of achieving Net Zero emissions by 2031. Massport is expanding renewable energy, improving energy efficiency, strengthening climate resilience, and advancing Sustainable Aviation Fuel (SAF) in partnership with industry and public sector stakeholders. These efforts reflect Massports commitment to leadership, innovation, and responsible growth.

Across its aviation assets, Massport is modernizing terminals and airfield infrastructure to improve the customer experience, reduce emissions, and enhance safety and operational efficiency. In the maritime sector, investments focus on terminal modernization, electrification, clean transportation initiatives, and communityaligned environmental outcomes. The realestate portfolio supports these efforts through sustainable development, climateresilient waterfront planning, and diversified revenue generation.

Together, these initiatives position Massport for longterm success while reinforcing its commitment to security, environmental stewardship, operational excellence, and being an employer of choice in a complex and regulated environment.

The Opportunity

The Chief People Officer (CPO) is a key member of Massports executive leadership team, serving as a strategic advisor to the Chief Executive Officer (CEO), Senior Executive team, and the Board of Directors. The CPO leads enterprisewide people and culture strategies that enable Massport to deliver on its priorities for growth, customer satisfaction, financial strength, climate leadership, security, and innovation across its portfolios.

With a mandate to position Massport as an employer of choice in the Commonwealth, the CPO shapes a highperforming, inclusive organization capable of operating complex, missiondriven assets in a dynamic and regulated environment. Operating in a rapidly evolving workplace landscape, the CPO brings a forwardlooking approach to workforce strategy, strengthening Massports value proposition and ensuring the organization attracts, develops, and retains talent across multiple generations by responding to evolving expectations around compensation, flexible schedules, skill development, personalized feedback, benefits, and career growth.

The CPO oversees the full scope of HR functions, including talent acquisition, workforce planning, employee relations, benefits administration, training and development, organizational development, succession planning, retiree benefits, employee communications, and compliance. The CPO fosters a culture of innovation and excellence, driving transformative changemanagement initiatives and ensuring HR strategies create measurable value for the organization.

Working in close partnership with the teams responsible for labor relations and equity, inclusion and compliance, the CPO leads efforts to address complex workforce needs while fostering a positive, inclusive, and engaging work environment. With a strong sense of personal ownership and commitment to continuous improvement, the CPO establishes clear performance metrics and drives ongoing progress toward achieving Massports strategic HR objectives. This strategic leader helps navigate the evolving workforce landscape, ensuring Massport remains competitive, innovative, and attractive employer for current and future generations.

Key Responsibilities

• Serve as a key member of the executive management team, partnering with leadership and the Board of Directors to shape and implement organizationwide workforce strategies.
• Act as a strategic advisor to the Office to CEO and senior leadership, providing authoritative guidance on HR strategy, organizational design, and workforce planning.
• Address shared goals with the Labor Relations Director, such as fostering positive labor relations and navigating complex challenges in a unionized environment.
• Provide tailored advice on HR strategy, organizational structure, and workforce needs to ensure alignment with Massports strategic goals.
• Effectively present and communicate workforce strategies, policies, and HR initiatives to senior leadership and the Massport Board, leveraging actionable metrics to demonstrate impact and inform decisionmaking.
• Develop, implement, and refine policies, programs, and strategies to support organizational goals, succession planning, and evolving workforce needs.
• Maintain oversight of the recruitment, onboarding, and development processes to ensure alignment with organizational objectives and the attraction of highcaliber talent.
• Manage the implementation of HR best practices to foster innovation, compliance, and efficiency across all functions.
• Act as a trusted advisor on complex employee and labor relations matters, ensuring consistent application of policies in collaboration with the Labor Relations Director.
• Address employee concerns, resolve disputes, and implement solutions that align with organizational culture and goals.
• Oversee the HR service delivery value chain, ensuring that all core functions, including recruitment, employee relations, training, compensation, and benefits, generate measurable organizational value.
• Develop benefits structures to attract and retain talent by assessing the effectiveness of programs such as health insurance, retirement plans, and leave policies, ensuring compliance with applicable laws and regulations.
• Lead the evaluation of HR programs and policies, making datadriven decisions to enhance organizational effectiveness.
• Develop and mentor HR staff, including 4 direct reports within a total organization of 16, to build and sustain highperforming, motivated teams capable of meeting organizational goals in a constantly evolving environment.
• Oversee employee engagement initiatives, training programs, and performancemanagement processes to foster a culture of continuous learning and development.
• Ensure performance targets and associated metrics are communicated, tracked, and aligned with Massports strategic priorities.
• Identify opportunities for innovation and implement effective business solutions that enhance HR functions and organizational performance.
• Champion change management initiatives, driving process improvements and digital transformation efforts, including HRMS and analytics integration.
• Lead efforts to build a culture of innovation and continuous improvement, promoting flexibility and adaptability within the organization.
• Oversee the HR departments budget, ensuring efficient allocation of resources to align with strategic priorities.
• Manage department operations, fostering collaboration and optimizing resource use across HR functions.
• Performs other duties as assigned by the Chief Executive Officer or their designee.

Year One Success Factors

In the first year, the Chief People Officer will partner closely with senior leadership to translate the goal of becoming a best place to work into a credible, phased HR and culture strategy. This strategy will establish clear priorities, performance metrics, and accountability demonstrating visible and measurable progress within the first year.

The CPO will quickly establish credibility and trusted relationships with executive team and operational leaders, demonstrating the ability to coach through complex people and management challenges while making and clearly communicating tough decisions when required. They will assess and strengthen a relatively earlystage HR function by cla]]> <

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