Customer Service / Sales Representative Job at Dirt Busters House Cleaning, Peoria, AZ

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  • Dirt Busters House Cleaning
  • Peoria, AZ

Job Description

Job Description

Job Description

Description:

(Work from Home | Monday–Friday | Hourly + Bonuses)

Are you a people person who loves solving problems, calming chaos, and turning complaints into compliments? Do you thrive on closing sales, saving customers, and supporting a team in the field — all while working from home?
If yes, we want you on the front lines with us!

What You’ll Be Doing:
  • Frontline Customer Support : Answer customer calls, texts, and emails with warmth, professionalism, and urgency.
  • De-escalation & Retention : Calm upset customers, turn issues around, and prevent cancellations.
  • Problem Solving : Think fast, resolve challenges for customers and techs, and document outcomes.
  • Sales & Upsells : Close new leads, upsell services, and follow up with prospects — you're a confident closer!
  • Tech Support : Help our field cleaning techs with day-to-day needs, route questions, and updates.
  • Interview Support : Assist the field manager by handling virtual interviews and pre-screening.
  • Omni-channel Communication : Manage Slack, phones, text messages, and CRM tasks independently.

You’ll Be a Great Fit If You...
  • Stay cool under pressure and genuinely enjoy helping people (even when they’re not happy).
  • Love closing deals, overcoming objections, and finding the yes .
  • Are proactive and resourceful — you don’t wait to be told what to do.
  • Are tech-savvy and quick to learn new tools (Slack, CRMs, phones, etc.).
  • Work well solo and as part of a remote team. You own your role.

Have a quiet, distraction-free workspace with reliable internet — this role is all about focus and professionalism!

Requirements:

Job Tags

Hourly pay, Work from home, Monday to Friday,

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