Job Description

** MUST APPLY on the City website: *

Under general supervision, the Economic Development Specialist provides a high level of customer service to existing and future business. The Specialist supports the City's economic development goals by supporting business retention and expansion efforts, assisting in the coordination and tracking of development-related inquiries, and fostering collaboration with internal departments and external partners. This position manages the flow of development cases from initial inquiry through pre-development coordination and serves as a consistent point of contact for the City's business community. The Specialist provides regular updates to the Economic Development Director.

*This position performs duties deemed to be “safety sensitive" and is therefore subjected to random drug testing under the City's policies*

Essential Job Functions :

• Serves as a contact for major commercial/retail companies participating in the business retention and expansion (BRE) program. Conduct visits, meetings and grow business community relationships with the City.
• Follows-up on routine economic development inquiries and requests for information.
• Manages, tracks, and follows through on all development-related cases from initial business inquiry through development coordination.
• Maintains a comprehensive case tracking system and database of all business inquiries, including updates and follow-ups.
• Takes initiative to check on the status of ongoing development efforts and coordinate with internal departments to ensure progress.
• Assists in developing and executing a proactive strategy that promotes business retention and expansion across all industry sectors, including but not limited to developing collateral to share and updating data on the economic development dashboards.
• Analyzes and monitors the City's existing business mix; identify demands and surplus in good and services and create strategy for recruiting.
• Stays informed on local, regional, and national economic trends and incorporate relevant insights into business support strategies. Attend and/or view City Council meetings.
• Maintains relationships with business owners, site selectors, and economic development stakeholders including the Broken Arrow Chamber and the Broken Arrow Economic Development Corporation.
• Maintains a working knowledge of all active and planned development activity in the City, county, and region.
• Creates and produces a marketing and communication plan for business retention and recruitment efforts, including site visits, outreach events, and networking.
• Prepares and organizes data, reports, and presentation materials for internal use, City Council, and for external stakeholders.
• Supports the Director with presentations to City leadership and community partners as needed.
• Represents the department in meetings or public events in the Director's absence as requested.
• Performs other duties as assigned.

Minimum Education and Experience :

Requires a bachelor's degree in Public Administration, Economics, Business Administration, Urban Planning or related field supplemented by two years of experience in economic development, business services, municipal planning, or similar role.

Experience in case management, customer service, or project coordination in a public or private setting is preferred.

Requires possession or ability to obtain a valid Oklahoma Driver's License.

Physical Requirements :

Tasks involve the ability to exert minimal physical effort in sedentary work, typically involving some combination of balancing, feeling, handling, hearing, kneeling, mental acuity, reaching, repetitive motion, speaking, standing, talking, visual acuity, walking and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds).

Tasks may involve extended periods of time at a keyboard or workstation.

Requires frequent travel to other worksites.

Job Type: Full-time

Pay: $28.91 - $37.59 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

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