Location: Sterling Heights, MI, United States Date Posted: Feb 3, 2025 Category: Information Technology Requisition ID: 13363 Career Level: Entry Remote Work Options: On-Site Clearance Type: None The IT system analyst is a skilled professional who specializes in analyzing, designing, implementing, and maintaining application software. They work collaboratively with other IT professionals to deploy new capabilities, troubleshoot/resolve issues, and ensure systems are running properly. The IT system analyst works closely with business partners to deliver streamlined technical solutions that support critical business processes. Company Information: General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees worldwide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs while increasing troop safety and effectiveness. What We Offer: Healthcare including medical, dental, vision, HSA, and Flex Spending Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits. 401k Match (6%) Educational Assistance 9-80 Work Schedule (This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off) Ongoing learning opportunities within a diverse, inclusive and rewarding work environment Onsite cafeteria, fitness center, and outdoor fitness track Responsibilities to Anticipate/Expect: Become a SME (Subject Matter Expert) in the areas you support. Gather business requirements. Research and identify technical options. Propose viable solutions to meet business requirements. Document technical solutions and system runbooks. Communicate effectively with customers and set proper expectations. Respond to the ITSM ticketing system. Complete requests and resolve incidents in a timely manner. Collaborate and coordinate across all service teams (DBAs, desktop, developers, administrators, security, etc.) Identify opportunities to streamline and automate processes. Deploy new capabilities, such as mobility, data analytics, self-service functions, digital processes, automated workflows, etc. Respond to audit requests for SOX/ICFR. Participate in audit discussions. Position Requirements: University degree or college diploma in Computer Science, Information Systems, or related field. Experience will be considered in lieu of degree. 1-3 years of experience supporting large business applications. Experience with Oracle E-Business Suite and Oracle Time & Labor preferred. Experience with timekeeping and payroll applications preferred. Experience with implementing system integrations and supporting data file transfer processes between systems. Experience with providing technical requirements to developers. Familiar with testing system functionality and validating it works as expected after system changes. Familiar with Linux operating systems and basic commands. Able to understand or decipher program logic (e.g., PL/SQL code) and process logs. Proficient in writing simple to moderately complex SQL queries against an Oracle relational database. Will work outside normal business hours for emergency system changes or critical deployments. Will provide technical support for month-end and year-end financial close processes. Experience working with vendors to get application patches or fixes. Personal Attributes: Strong interpersonal, written, and oral communication skills. Able to conduct research into application capabilities. Ability to present ideas in user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. As an Equal Opportunity Employer, General Dynamics Land Systems (“GDLS”) provides all persons with equal opportunity and access to all aspects of the employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans. #J-18808-Ljbffr General Dynamics Land Systems
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