Were looking for a Product Training & Enablement Specialist to design an engaging self-serve learning experience for our Local Partners. This person will help our partners confidently onboard and manage their own clients using our softwarethrough clear, structured, and easy-to-follow content.
Youll create step-by-step guides, how-to videos, and explainers that walk partners through key workflows and features. Your work will help transform complex tools into intuitive learning experiences that empower partners to be self-sufficient and successful.
This role will be part-time (about 20 hours a week) for a duration of 6 months.
Must-haves:
Nice-to-haves:
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 2,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion Meet Fintechs Newest Unicorn.
The base pay range target for the role seniority described in this job description is between $39/hour - $81/hour. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.
Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilots recruiting notices, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.
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