Job Description

Job Description

Job Description

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild—we build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story!

Kustom US, Inc. is seeking a Mitigation Estimator. The Mitigation Estimator specializes in creating detailed and accurate mitigation estimates remotely, utilizing MICA water mitigation software, Matterport scans, and photos from the on-site mitigation team. A key part of this role involves using DASH software for project management and documentation. The Estimator should be experienced in writing estimates using Xactimate, with experience in Symbility considered a plus. This role is essential in ensuring that estimates are comprehensive, align with industry standards, and support the efficient execution of mitigation projects.

Location: Remote

Salary Range: $70,000- $90,000 + Commissions

Role Responsibilities:

Estimate Creation:

• Generate precise and comprehensive mitigation estimates using MICA, supported by Matterport scans and on-site photos.
• Use DASH software for documenting and managing the estimation process.
• Ensure estimates meet Kustom’s profitability and operational excellence standards.
• Collaborate with internal teams and on-site personnel to ensure accuracy.

Negotiation and Approval:

• Work with insurance adjusters to secure approvals for estimates and supplements.
• Update and refine estimates in Xactimate and Symbility, complying with industry and organizational standards.
• Provide detailed visual and documented evidence to support scopes.

Professional Development:

• Continually update knowledge on building codes/methodology, software updates, and best practices for accurate, competitive, and compliant estimates.

Qualifications:

• 2-4 years of experience in estimation, with a focus on water mitigation.
• Proficiency in MICA, Xactimate, and familiarity with DASH software.
• Experience in writing estimates in Symbility is a plus.
• Proven negotiation skills and success in obtaining insurance adjuster approvals.
• Strong understanding of estimation processes and techniques.
• Curious and detail oriented.

Kustom Benefits:

• Competitive Salary
• Medical, Dental, Vision and Flexible Spending Account.
• 401(k) with Company Match (eligibility required)
• Short-term & Long-term Disability
• Critical Illness/Accident/Hospital Indemnity Plans
• Employee Assistance Program
• Paid Time Off
• Upward Mobility and Development Opportunities

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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