Job Description

Job Description

Job Description

Bayou City Dermatology is a fast-paced, patient-centered dermatology practice that takes pride in providing compassionate, efficient, and high-quality care. We’re looking for an experienced and highly organized Office Manager to lead our front desk, cosmetics, and back office operations. 

If you have prior front office supervision experience and are ready to take the next step in your leadership journey, we encourage you to apply. This role is ideal for someone who thrives on problem-solving, team building, and creating a seamless, welcoming experience for every patient who walks through our doors.

Key Responsibilities

Leadership & Team Management

• Supervise, train, and mentor staff (Receptionists, Medical Assistants, Patient Care Coordinators and Estheticians).

• Maintain coverage schedules, manage PTO requests, and ensure adequate staffing during peak hours.

• Conduct performance evaluations, identify training needs, and provide ongoing coaching and feedback.

• Foster a positive, team-oriented work culture focused on accountability and communication.

Patient Experience

• Oversee the daily flow of the front desk, ensuring patients are greeted promptly and treated with professionalism.

• Resolve escalated patient concerns or complaints with empathy and efficiency.

• Ensure accuracy in scheduling, check-in/check-out, copay collection, and insurance verification.

• Collaborate closely with clinical and billing teams to maintain smooth patient transitions.

Administrative & Operational Duties

• Oversee front-office workflows, process improvement, and adherence to practice policies.

• Manage office supply inventory and maintenance coordination.

• Support CLIA, HIPAA, and OSHA compliance documentation (including corrective actions and audits).

• Generate and review daily reports no-shows and call queue performance.

• Work alongside management to improve patient retention, efficiency, and service quality.

Communication & Coordination

• Serve as the primary liaison between front office, back office, and management.

• Lead weekly or biweekly team meetings to share updates, feedback, and best practices.

• Assist with onboarding new hires and reinforcing company values and standards.

• Support special projects, EMR updates, and policy rollouts as assigned.

Qualifications

• 3+ years of medical office or clinic management experience (dermatology preferred).

• Strong leadership and communication skills, with the ability to motivate and guide a team.

• Familiarity with EMR systems (e.g., eClinical Works).

• Understanding of medical insurance, patient billing, and compliance documentation.

• Excellent organizational skills and attention to detail.

• Ability to multitask and thrive in a fast-paced, high-volume environment.

What We Offer

• Competitive salary (based on experience)

• Health, dental, and vision insurance options after 90 days of employment

• PTO and employee discounts on services/products after 90 days of employment

• 401k with Company Match after 1 year of employment

We are hiring at Bayou City Dermatology! A growing dermatology practice serving the Houston area in Clear Lake, Cypress and River Oaks.

Company Description

We are hiring at Bayou City Dermatology! A growing dermatology practice serving the Houston area in Clear Lake, Cypress and River Oaks.

Job Tags

Similar Jobs