You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Advanced Home Care we breed winners. Responsibilities Provide timely and effective email and chat support to customers. Resolve customer inquiries and issues with a focus on satisfaction. Meet and exceed performance targets and KPIs regularly. Participate in training sessions to improve skills and knowledge. Engage in self-directed learning to enhance personal and professional growth. Document customer interactions and feedback for continuous improvement. Maintain a positive and professional demeanor in all interactions. Collaborate with team members to enhance service delivery. Provide feedback on product and service improvements based on customer input. Utilize CRM tools to track customer interactions and outcomes. Adapt communication style to meet diverse customer needs. Analyze customer data to identify trends and areas for improvement. Experience/Qualifications Proven experience in customer support via email and chat channels. Ability to meet and exceed performance targets consistently. Willingness to engage in ongoing training and self-directed learning. Strong problem-solving skills to resolve customer inquiries efficiently. Experience using CRM tools for tracking customer interactions. Positive and professional demeanor in all customer interactions. Ability to analyze customer data to identify improvement areas. Flexibility to adapt communication styles to diverse customer needs. Collaborative mindset to work effectively within a team. What’s in it for you? (Salary, Commissions & Benefits) Enjoy the flexibility of a hybrid working environment in beautiful Denver, CO! Receive a competitive base salary that reflects your skills and contributions. #J-18808-Ljbffr TEEMA Solutions Group
...our team in Cincinnati, Ohio! The Clinical Research Associate position at Medpace offers the... ...-house administrative support for all levels of CRAs; and ~ Opportunities to work... ...including informing the site staff of any entry errors, ensuring good documentation...
...Job Description Job Description Looking for a pharmacy clerk/delivery driver from 3pm or 4pm-7pm M-F. Responsibilities will include assisting with phone calls, data entry, ringing up customers and a few local deliveries every day. Pharmacy is located in a Medical...
A state government agency is seeking an Employment Consultant to assist out-of-state applicants with their relocation and employment goals. This full-time role involves virtual engagement, planning, and case management. The ideal candidate should have excellent communication...
...Job Description POSITION SUMMARY: The Social Media Intern will support NMDP's social media team in the implementation of our brand presence across primary social media channels. The Social Media Intern will have a keen focus on proactive and reactive community management...
...citizenship is required. Responsibilities for this Position As an Advanced Manufacturing Engineer at Pittsfield, Massachusetts, you'll be... ...sequence and processes in the manufacturing or fabrication of parts, components, sub-assemblies and final assemblies. Our...