Job Description

Job Description

Job Description

We are seeking a highly skilled Site Reliability Engineer with extensive experience in AWS (Amazon Web Services) and UHD/HDR (Ultra High Definition/High Dynamic Range) technologies. The ideal candidate will have a strong understanding of application development and deployment, with a focus on delivering high-quality, scalable streaming solutions.

This role involves designing, implementing, and optimizing streaming workflows to ensure seamless UHD/HDR content delivery across multiple platforms. The engineer will collaborate with cross-functional teams to troubleshoot issues and lead technical projects.

This role is critical to delivering high-quality live sports broadcasts for the Boston Bruins and Red Sox. You’ll have the opportunity to work with cutting-edge broadcast technology, lead innovative projects, and be part of a team that brings sports to life for millions of fans.

Essential Duties and Responsibilities:

• Streaming Workflow Design:
  • Design and implement scalable, high-performance streaming workflows for UHD/HDR content.
  • Optimize live and on-demand streaming encoding, transcoding, and packaging processes.
• AWS Integration:
  • Leverage AWS services (e.g., MediaConvert, Elemental, CloudFront, S3, Lambda) to build and manage streaming infrastructure.
  • Develop and maintain cloud-based content delivery, storage, and processing solutions.
• UHD/HDR Expertise:
  • Ensure the highest quality of UHD/HDR content delivery, including color accuracy, bitrate optimization, and device compatibility.
  • Troubleshoot and resolve issues related to UHD/HDR streaming workflows.
• Application Development:
  • Collaborate with application development teams to integrate streaming technologies into custom applications.
  • Develop and maintain APIs and SDKs for streaming services.
• Monitoring and Analytics:
  • Implement monitoring tools to track streaming performance, latency, and quality of service (QoS).
  • Analyze data to identify and resolve bottlenecks in the streaming pipeline.
• Innovation and Research:
  • Stay up-to-date with emerging technologies in streaming, UHD/HDR, and cloud services.
  • Propose and implement innovative solutions to enhance streaming performance and user experience.

We believe in the potential within every individual. If you’re passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

Qualifications:

• 5+ years of experience in network streaming, video encoding, and content delivery.
• Proven expertise in AWS cloud services, particularly Media Services (e.g., MediaConvert, Elemental, CloudFront).
• Hands-on experience with UHD/HDR technologies and workflows.
• Strong understanding of video codecs (e.g., H.264, H.265/HEVC, VP9) and streaming protocols (e.g., HLS, DASH, RTMP).
• Proficiency in application development and integration, including APIs and SDKs.
• Familiarity with monitoring and analytics tools (e.g., AWS CloudWatch, New Relic, Datadog).
• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).

Preferred Qualifications:

• Experience with DRM (Digital Rights Management) and content security solutions.
• Knowledge of AI/ML applications in video streaming and content optimization.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

We believe that when team members feel supported, they are more engaged, productive, and innovative. If you're looking for a workplace that celebrates people and their personal and professional growth, you've come to the right place.

Some of the benefits we provide include:

• Medical and Dental plans which are currently funded by NESN at approximately 85%
• Pre-Tax HSA, FSA and Dependent Care Account
• 401(k) plan with employer match of 100% up to the first 6% of compensation, 3% contribution through Safe Harbor and discretionary profit sharing of up to 6%.
• Life Insurance, AD&D, Short and Long-Term Disability which are currently 100% funded by NESN
• Paid parental leave
• Time Off Benefits - Eligible NESN Employees accrue Paid Time Off equaling 160 hours or 20 days for the full year
• Team Store Discounts - Employees will receive a discount of 50% at the Red Sox Team Store and 25% off at the Bruins Pro Shop with a valid NESN Employee ID
• Paid Volunteerism - NESN provides eligible employees with up to 24 hours (3 days) of paid time to participate in NESN Connects events.
• Tuition Reimbursement - NESN provides a generous Tuition Reimbursement Program to assist employees who aspire to further their education to learn & grow within their careers.
• MBTA Reimbursement - Eligible employees may be reimbursed up to $100 per month for the use of Mass Transit if it is their primary mode of transportation to & from work
• Travel Assistance & ID Theft Protection
• Estate Guidance - The Hartford helps employees protect their family’s future by creating a customized and legally binding will online using a simple but comprehensive online questionnaire.
• Additional Perks & Employee Discounts - As a NESN employee, you are eligible for other discounts & perks such as pet insurance, tickets, travel, dry cleaning, mobile phones, and much more!

Who We Are

NESN (New England Sports Network) is owned by Fenway Sports Group, which also owns the Boston Red Sox and Pittsburgh Penguins among other holdings, and Delaware North, owners of the Boston Bruins. NESN is delivered throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.

As of Fall 2023, NESN manages SportsNet Pittsburgh, a newly branded regional sports network that televises Pittsburgh Penguins and Pirates games, as well as local college sports, original content and more in PA, WV, and portions of MD, OH and NY.

Our professional environment is passionate, adaptable, creative, and filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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