Job Description

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care. Job Description We're looking for a courteous and efficient veterinary practice manager to coordinate and manage all office administration procedures. The veterinary practice manager's responsibilities include: Overseeing staff management, including hiring, training, scheduling, and performance evaluations Managing office operations, including inventory control, financial oversight, and compliance with regulations (e.g., DEA, OSHA) Providing excellent customer service, addressing pet owners' inquiries and resolving complaints promptly Coordinating with veterinary staff to ensure efficient clinic operations and high-quality patient care Implementing and maintaining hospital policies and procedures Marketing the hospital to prospective customers and the veterinary community Maintaining accurate patient records and ensuring proper use of veterinary terminology To be successful as a veterinary practice manager, you should be patient, detail-oriented, and adept at multitasking. Ultimately, an outstanding veterinary practice manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills. Qualifications Qualifications: Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred Knowledgeable in veterinary medicine terminology and how to run a veterinary hospital Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset Open availability with flexibility to change hours based on hospital’s needs Additional Information We Offer Our Staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) We are an equal opportunity employer and welcome applications from diverse candidates. #J-18808-Ljbffr Alliance Animal Health

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