Job Description

Wheaton Animal Hospital – Practice Manager Wheaton Animal Hospital, located in Kensington, Maryland just outside of Washington D.C. and Baltimore, has provided compassionate care for Maryland’s pets since 1947. We treat dogs, cats, and exotics. Our team is staffed by compassionate professionals focused on providing pet care in a relaxed environment. Our facility offers modern technology and a wide range of services, including wellness care, surgery, dentistry, diagnostics, and emergency care. The Practice Manager has shared authority and decision-making responsibilities over all business aspects of the hospital. In partnership with the Medical Director, the Practice Manager plays a vital role in day-to-day operations, allowing the medical team to deliver the highest quality veterinary care. The Practice Manager ensures the highest level of service and care are provided to clients and patients and optimizes the growth of the hospital. The Practice Manager operates an effective and productive hospital team, ensures a safe and engaging hospital environment, and seeks to continually improve patient care, client service, medical quality and business performance of the hospital. Wheaton Animal Hospital is a VetEvolve practice. VetEvolve is a network of practices across Maryland, Virginia, Tennessee, Pennsylvania, Florida, North Carolina, and West Virginia. Our motto is “Happy Here.” VetEvolve focuses on helping clients and their pets live healthy, happy lives while supporting career growth for leaders, doctors, technicians, and staff. Learn more about VetEvolve via our website , LinkedIn , and Facebook . The blog page highlights stories of team members who have grown with VetEvolve. Duties Human Resource Management Responsible for recruiting, retention, coaching of staff Provide phased training of new team members, and plan for CE and training of existing staff Conduct regular staff meetings and doctor meetings in collaboration with the Medical Director Create a positive, motivational culture for team members embodying VetEvolve’s Core Values: Serve, Evolve, Trust Troubleshoot and resolve employee concerns Implement safety and security procedures Business Operations Analyze workflows to plan for efficient scheduling of staff and doctors Monitor KPIs determined by VetEvolve such as payroll, inventory, revenue Understand the revenue centers, importance of each one, and can analyze performance critically Manage expenses of the hospital in order to reach EBITDA goals Collaborate with Regional Manager and Medical Director on organic growth Set hospital performance goals and design strategies for meeting those goals Oversee inventory management system Manage the usage of the hospital’s software to ensure client/patient records are entered consistently and correctly Oversee the maintenance of hospital equipment Promote continuous quality improvement Perform other duties as needed and assigned Core Competencies And Qualifications At least 2 years experience as Veterinary Practice Manager, Hospital Administrator, Hospital Manager, Hospital Director or similar Willingness to commute or relocate to Kensington, Maryland Excellent communication skills - written and verbal Excellent prioritization, delegation and change management skills Ability to effectively communicate with team members across a wide range of experience levels and backgrounds Ability to innovate, create, and implement new ideas and processes; high bias for action Ability to multitask and quickly adapt to changing priorities Knowledge of financial budget management Interested? Apply here or reach out to Joe Boyer at boyer@vetevolve.com for an exploratory, confidential conversation! Seniority level Not Applicable Employment type Full-time Job function Industries Food and Beverage Services Referrals increase your chances of interviewing at VetEvolve by 2x Get notified about new Hospital Manager jobs in Kensington, MD. #J-18808-Ljbffr VetEvolve

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