Job Description

Diabetes Processing Specialist

Medtronic is seeking a Diabetes Processing Specialist as a critical part of our integrated sales team. In this role, you will use your problem-solving and people skills to help us foster strong relationships with health care providers and support our mission of improving the lives of people living with diabetes.

Location: Monday-Friday in our San Antonio office.

Hours: Typical hours will be an 8 hour shift between 7A-7P.

Benefits: We have great benefits! Check out our comprehensive medical coverage, vacation time and tuition plan that can help you pay for college!

Compensation: Set hourly rate of $15.50 per hour plus a sales incentive that could earn you an additional $4,350 per year or more!

Start Date: Projected start date is May 8th. To be considered, you must be available to attend our paid training from May 8th - May 30th.

A Day in the Life

• Electronically reviews physician charts, labs, and notes to receive insurance approval
• Partners with physicians by phone and email to appeal rejected submissions for prior authorizations
• Advocates for our patients' needs by building relationships with physicians and insurance companies
• Provides clear written and verbal communication with inside and field sales teams

Must Have: Minimum Requirements

• High School Diploma or equivalent required
• Two (2) years of customer service or sales experience

Nice to Have

• Customer service experience within a call center or sales environment
• Excellent interpersonal, oral, and written communication skills
• Strong attention to detail by being exact, precise, and accurate
• Experience utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Diabetes Business Description: The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We're committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

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